Shipping Policy

Shipping Policy

Last Updated: July 30, 2025

At Lolimedia, we strive to deliver your orders quickly and reliably. Below you’ll find detailed information about our shipping rates, delivery times, and policies.

Shipping Rates by Destination

1. Standard Shipping (3-7 Business Days)

2. Express Shipping (1-3 Business Days)

*Note: Orders are processed within 1-2 business days (excluding weekends/holidays).*

Key Shipping Policies

📦 Order Processing Time

• Orders placed before 12:00 PM (GMT+8) are processed the same day.

• Weekends & holidays may delay shipment.

🌍 International Shipping

• Customs fees may apply (varies by country).

• We are not responsible for import taxes.

🚚 Tracking Your Order

• You’ll receive a tracking number via email once shipped.

• Check status at [Courier’s Website] or contact service@lolimedia.com.

❓ What If My Package Is Delayed?

• Contact us if your order exceeds the estimated delivery window.

• We’ll assist with carrier investigations.

FAQ

Do you offer free shipping?

✅ Yes! Free standard shipping on US orders over $50.

Can I change my shipping address after ordering?

⚠️ Contact us immediately at service@lolimedia.com—we can only modify addresses before shipment.

What if my package is lost/damaged?

We’ll reship or refund eligible cases. Report issues within 7 days of delivery.

Need Help?
📧 Email: service@lolimedia.com
📞 Phone: +86 139 6687 5694 (Mon-Fri, 9:00 AM - 6:00 PM GMT+8)

Thank you for choosing Lolimedia! 🚀